Director of IT Operations

The Southern Environmental Law Center (SELC) is hiring a Director of IT Operations to join and help lead SELC’s growing IT department. This person will manage our IT Support team, collaborate with our Deputy Director and fractional CIO on strategic initiatives, oversee availability of systems/infrastructure, and keep abreast of new tech that could advance how we work to protect the places and empower the people of the South.

It is exciting to join SELC and our IT team. We’ve completed several technology modernization projects over the past few years and will now add new IT staff members to increase team capacity while we continue our technology modernization work. This new IT Operations Director will be a key player in moving us from legacy tech to new systems and help lead formalization of new IT support processes.

SELC currently has a hybrid work model that offers employees the flexibility to work at home up to two days a week. This is a full-time, exempt position and employees must reside in our region. This role can be based in our Charlottesville, VA; Chapel Hill, NC; or Atlanta, GA offices. SELC will provide relocation reimbursement for those relocating for an SELC position.

Primary Responsibilities:

Manage and supervise IT Operations team, responsible for operational support of IT systems, infrastructure, and applications across our six-state organization.
Work closely with the CIO to develop and execute a comprehensive IT strategy and roadmap aligned with the organization’s mission and goals.
Develop and manage the IT budget, ensuring cost effectiveness and efficient allocation of resources.
Establish and enforce IT policies, procedures, and standards.
Provide oversight and ensure availability of IT systems and infrastructure, including a predominantly Microsoft technology landscape, including Microsoft 365 and Microsoft Azure, and network equipment utilizing Cisco Meraki and Fortinet.
Keep abreast of technology and cybersecurity trends and standards, and work with CIO to maintain state-of-the art systems and practices.
In collaboration with the Enterprise Applications team, develop enterprise application technology standards, maintain an organizational application inventory, and build operationalization processes for support of SELC applications post-deployment.
Ensure organizational support for hardware and software issues including end-user devices, IT infrastructure, enterprise applications, and other technology-related systems.
Develop and manage IT support processes including the utilization of a centralized ticket management system to ensure issues are identified, tracked, and resolved.
Oversee telecommunication services, including phone systems, internet connectivity, and mobile communications.
Communicate IT initiatives, progress, and challenges to organizational leadership and staff.

Required Qualifications:

Bachelor’s Degree in Computer Science and 12-15 years IT experience; or any equivalent combination of education and experience that provides IT support in a fast-paced, professional environment.
5+ years in an IT management role, including supervising a team of 4 or more staff.
Strong knowledge of infrastructure, cloud services, cybersecurity, and project management.
Operational proficiencies in Microsoft Active Directory, Microsoft 365, Microsoft Exchange, Windows 10/11, Microsoft Office, and cloud-based applications.
Experience with desktop configuration/deployment required.
A genuine interest in and commitment to helping SELC create and foster a more diverse, inclusive, and equitable workplace. You engage in ongoing personal learning and are eager to contribute to our organizational efforts in this area.

Desired Qualifications:

Experience with Microsoft Azure preferred.
Experience with designing and implementing support processes, for a multi-state/site organization.
A/V support experience preferred.
Commitment to or interest in environmental, climate, and environmental justice issues.

About SELC:

The Southern Environmental Law Center is one of the nation’s most powerful defenders of the environment, rooted in the South. With a long track record, SELC takes on the toughest environmental challenges in court, in government, and in our communities to protect our region’s air, water, climate, wildlife, lands, and people. Nonprofit and nonpartisan, the organization has a staff of over 200, including more than 130 policy and legal experts, and is headquartered in Charlottesville, VA, with offices in Asheville, Atlanta, Birmingham, Chapel Hill, Charleston, Nashville, Richmond, and Washington, DC.

At our core, we are place-based, rooted in our region, and connected with the communities and clients we serve. We believe in an equitable and inclusive workplace that reflects the rich racial and cultural diversity of our region and allows diverse perspectives to come to the forefront. We approach our work with the highest level of integrity, holding ourselves to high standards with an emphasis on honesty, accountability, and thoughtfulness. We value collaboration and camaraderie, realizing we are strongest when we work together and knowing that everyone has a critical role to play. We strive for impact through a strategic, bold, pragmatic, and ambitious outlook that is dedicated to achieving powerful results. We believe in these values and in the power of SELC. We hope you consider joining us. Learn more at https://www.southernenvironment.org/.

Compensation & Benefits:

SELC offers salaries competitive with other leading environmental nonprofits nationally and provides an excellent benefits package. The starting salary range for this position is $130,000-$150,000, commensurate with experience. For more details about our benefits package, please visit our Careers page.

SELC is a PSLF (Public Service Loan Forgiveness) eligible employer.

SELC will provide relocation reimbursement for those relocating for an SELC position, up to a specific dollar amount and contingent on the move being at least 50 miles from the current primary address.

To Apply:

This application has closed as of 4/3/2024. Our team is reviewing applications and determining next steps in the process. Should the application need to be reopened, we will make announcement on our SELC LinkedIn page and this job posting page will be updated to allow applications to be submitted again. Please reach out to [email protected] with any questions.

To apply, click on the ‘Apply Now’ button below to be directed to an online application where you may upload your application materials. Applicants must submit a cover letter and resume. The initial deadline for receipt of complete applications is April 12, 2024. However, applications will be accepted on a rolling basis until the position is filled. Please state SELC office preferences in your cover letter.

SELC is an Equal Opportunity Employer committed to fostering an inclusive workplace environment. We are eager to welcome new team members who share this commitment. We still have much progress to make, but our goal is to create and maintain a staff that, at every level, reflects the rich racial and cultural diversity of the communities where we work and the clients that we serve. Persons of all backgrounds—including people of color, women, people with disabilities, veterans, and LGBTQ candidates—are strongly encouraged to apply.